Privacy Policy

Our Commitment to Privacy

Information We Collect

We collect information you provide directly and data gathered automatically through your interactions with our website. Collection serves legitimate business purposes including service delivery, communication, improvement, and compliance with legal obligations. Understanding what information we gather helps you make informed decisions about sharing.

How We Use Information

Collected information serves specific purposes that support our operations and enhance your experience. We limit data usage to legitimate business needs and respect your reasonable expectations about how information is utilized. Transparency about usage helps you understand the value exchange when sharing information.

• • Delivering content, services, and communications you request or subscribe to through our website
• • Personalizing your experience based on preferences, behavior, and expressed interests to improve relevance
• • Analyzing website performance, user behavior patterns, and content effectiveness to guide improvements
• • Communicating about our services, content updates, industry insights, and relevant opportunities through email
• • Protecting security of our systems, preventing fraud, and maintaining service integrity for all users
• • Responding to inquiries, providing support, and maintaining relationships with our community members
• • Complying with legal obligations, enforcing terms, and protecting rights of theravionq and third parties

Information Sharing Practices

We share information selectively with parties who support our operations or as required by law. theravionq does not sell personal information to third parties. When sharing occurs, we require recipients to maintain appropriate security and use information only for specified purposes.

Your Privacy Rights

Australian privacy law grants you rights regarding personal information we hold. You may exercise these rights by contacting us through the details provided in this policy. We respond to requests within reasonable timeframes, typically thirty days for standard inquiries.

• • Access your personal information to understand what data we hold and how we use it
• • Correct inaccurate or incomplete information to ensure our records remain current and accurate
• • Request deletion of your information subject to legitimate retention needs or legal obligations
• • Receive your information in structured, commonly used formats for transfer to other services
• • Object to particular processing activities including direct marketing communications you no longer want
• • Restrict processing in certain circumstances while we verify accuracy or assess legitimate grounds

Information Security Measures

We implement reasonable technical and organizational safeguards to protect information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security but commit to responding promptly to breaches.

Information Retention Periods

We retain personal information only as long as necessary for purposes outlined in this policy or as required by law. Retention periods vary based on information type, purpose, and legal obligations. When information is no longer needed, we securely delete or anonymize it.

• • Account information retained while accounts remain active and for reasonable periods after closure
• • Usage data and analytics typically retained for two years to support performance analysis
• • Email communications and correspondence maintained for three years unless earlier deletion requested
• • Transaction records kept for seven years to comply with Australian tax and accounting requirements
• • Marketing preferences and communication history retained until you opt out or withdraw consent

You may request earlier deletion of your information by contacting us directly. We evaluate requests individually, balancing privacy interests against legitimate retention needs including legal compliance, dispute resolution, and fraud prevention requirements.

International Data Transfers

Some service providers we engage operate outside Australia, potentially transferring your information internationally. When transfers occur, we ensure appropriate safeguards protect your information consistent with Australian privacy standards. We assess jurisdictions and providers before engaging services involving transfers.

• • Cloud hosting services may store information on servers located in multiple countries
• • Email delivery platforms process communication data through international infrastructure
• • Analytics providers aggregate usage data across global platforms for performance insights
• • We require contractual commitments from international providers ensuring appropriate data protection

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to recognize devices, remember preferences, and understand usage patterns. These tools enhance functionality and help us improve your experience. You control cookie settings through browser configurations, though disabling some cookies may limit functionality.

For detailed information about cookies we use and management options, please review our separate Cookie Policy available on our website. Most browsers accept cookies automatically but allow configuration to refuse them or alert you when cookies are being sent.

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in practices, services, legal requirements, or other operational factors. Material changes will be communicated through prominent website notices or direct communications to registered users. Continued use after updates indicates acceptance.

• • Website banner notifications alert visitors to recent policy modifications when they access our site
• • Email communications inform subscribers about significant changes that affect how we handle information
• • Policy version dates help you identify when updates occurred and what changes were implemented
• • Previous policy versions are available upon request for reference and comparison purposes

We encourage periodic review of this policy to stay informed about how we protect your information. Significant changes take effect after notice periods allowing you to review modifications before they apply to your continued use of our services.